Health Information

Hearing Loss

Clanrye Surgery is committed to meeting the needs of our patients who have a hearing loss or are deaf.

We have achieved this by

  • Staff attending hearing loss awareness training
  • Improving the way that we communicate with you – helping you contact us in several ways including online
  • Offering sign language interpreter if a face to face appointment is requested
  • Making sure that when we meet with you that we look at you directly and speak clearly to help you understand what is being said
  • Using technology that makes it easier for you when visiting the surgery
  • Making sure that your records show that you have a hearing loss or are deaf and what your preferred method of communications are
  • Recognising the impact that hearing loss can have on your mental health and letting you know where you can get support for this.